MTN is a disgrace to existing customers

My account was behind......my fault. I paid the FULL outstanding amounts on both contracts 30 days ago. 13th and 16th of July. Today 16 of August both my lines are still not activated. I have spend 30 days being sent from the Attorneys (Shapiro, Sheik, De Vries and associates) to MTN and back and fourth. NO one is taking responsibility wrt activating the line...everytime I phone, they will ESCALATE this to the accounts department. Logs 1/ ********** 7186 and ********** 29 was created...and still nothing. Everyone can see the proof of payment...but still nothing. Does it take 30 days. Also I refuse to pay this months subscription as I had no use of my phone for this time. Who can I ESCALSTE my query too. I am soooo fed up. I wish I can cancel this contract. I have been a subscriber to MTN for like 20 years. Thought you would treat your loyal customers better. I presume this is just a rant and rave platform...but seriously...if anyone consider a cell account MTN is NOT the way to go. I drive alone to work and back and so does my kids. If anything happens to them I WILL sue MTN. Its a disgrace. And I want to terminate this contract ASAP