BVdv
Brandon Van der vyver

1 reviews | Active since Jun 2019

28 Jun 2019, 16:53

Mtn is a disgrace

I have been retrenched and I made contact with my accounts that I have and all of them was very helpful in giving me grace for 6 months, I then made contact with Mtn thinking because I’m making contact with them and not trying to run away they would assist me in this difficult time, to my surprise they are a company that does not care about anyone but there pockets, they told me straight they can’t help me, if I don’t pay the full amount every month they will hand the account over and blacklist me. I was so discussed that I said I will never take out a Mtn contract again and I will advise everyone I come into contact with regarding this inhuman experience I had with Mtn, I am in the process of speaking to all family members that have a Mtn contract to not upgrade at Mtn again, as they have no feeling to peoples unforeseen situations, I have no respect for this brand anymore after being a client for many years.

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Replies (1)
MTN South Africa
MTN South Africa's reply01 Jul 2019, 12:56
Official
Good day  Thank you for bringing this matter to our attention. We apologize for the delayed response and for any inconvenience incurred.  We will investigate and provide you with feedback. 
  Warm Regards 
Sizwe Schoeman Complaints Management team 

Best regards,