1 reviews | Active since Apr 2016

30 Apr 2016, 16:45

MTN is a *****ed Company

I logged a complaint about a year ago because MTN deducted insurance without my consent . Long story cut short ...... They phoned me cancelled the insurance logged an investigation ....... after 12 months still no refund on deducted installments , just opened a bill for interstate sake and u would not believe it there is an deduction for insurance again !!!!!!!!! Well MTN see u in court and in the newspapers !! U probably trying to milk consumers for our Fine in Nigeria ...............................

0
Replies (2)
MTN South Africa
MTN South Africa's reply03 May 2016, 21:24
Official

Dear Valued Customer,

Thank you for taking time to raise your concerns with MTN, please accept our apologies for  any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.

kindly provide us with your cell number or account number so that we can get the insurance supervisory team to resolve the matter urgently.

warm regards

mike

Log a new Complaint

REQ:***

 

MTN South Africa
MTN South Africa's reply03 May 2016, 21:24
Official

Dear Valued Customer,

Thank you for taking time to raise your concerns with MTN, please accept our apologies for  any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.

kindly provide us with your cell number or account number so that we can get the insurance supervisory team to resolve the matter urgently.

warm regards

mike

Log a new Complaint

REQ:***