1 reviews | Active since Apr 2015

06 Jul 2018, 16:08

MTN is a *****

Item: MTN South Africa
Rating: 1
Author: Litha D

Good day. MTN has been taking my airtime everytime I recharge since last month and that is over R500 worth of airtime so far. I phoned MTN call centre who advised me that they going to cancel what ever that is taking my airtime but a day after it went back to deduct my airtime again. I then phoned again and this consultant repeated the same thing that was said by the previous consultant. I phoned MTN several times to get my problem resolved but no one can assist me. I am scared to recharge now i am thinking of even porting my number if MTN cannot protect or help me. I don't know how much airtime I lost but it's way above R500. Can I get my issue resolved please before I loose it.

Helpful (0)

Replies (11)

MTN South Africa's replyOfficial

10 Jul 2018, 23:03

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.

Please note that an urgent request has been sent to the pre-paid management to arrange a call back to advise on depletion of data.

Kindly be advised that a follow-up will be done in the afternoon to finalize.

Let me assure you that we highly value your time and our business relationship. We will strive to ensure that this error is not repeated in the future.

Thank you,

Warm regards,

Kevin.

Best regards,

MTN South Africa's reply10 Jul 2018, 23:03

Official

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.

Please note that an urgent request has been sent to the pre-paid management to arrange a call back to advise on depletion of data.

Kindly be advised that a follow-up will be done in the afternoon to finalize.

Let me assure you that we highly value your time and our business relationship. We will strive to ensure that this error is not repeated in the future.

Thank you,

Warm regards,

Kevin.

Best regards,

MTN South Africa's replyOfficial

10 Jul 2018, 23:03

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.

Please note that an urgent request has been sent to the pre-paid management to arrange a call back to advise on depletion of data.

Kindly be advised that a follow-up will be done in the afternoon to finalize.

Let me assure you that we highly value your time and our business relationship. We will strive to ensure that this error is not repeated in the future.

Thank you,

Warm regards,

Kevin.

Best regards,

MTN South Africa's reply10 Jul 2018, 23:03

Official

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.

Please note that an urgent request has been sent to the pre-paid management to arrange a call back to advise on depletion of data.

Kindly be advised that a follow-up will be done in the afternoon to finalize.

Let me assure you that we highly value your time and our business relationship. We will strive to ensure that this error is not repeated in the future.

Thank you,

Warm regards,

Kevin.

Best regards,

MTN South Africa's replyOfficial

10 Jul 2018, 23:03

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.

Please note that an urgent request has been sent to the pre-paid management to arrange a call back to advise on depletion of data.

Kindly be advised that a follow-up will be done in the afternoon to finalize.

Let me assure you that we highly value your time and our business relationship. We will strive to ensure that this error is not repeated in the future.

Thank you,

Warm regards,

Kevin.

Best regards,

MTN South Africa's reply10 Jul 2018, 23:03

Official

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.

Please note that an urgent request has been sent to the pre-paid management to arrange a call back to advise on depletion of data.

Kindly be advised that a follow-up will be done in the afternoon to finalize.

Let me assure you that we highly value your time and our business relationship. We will strive to ensure that this error is not repeated in the future.

Thank you,

Warm regards,

Kevin.

Best regards,

MTN South Africa's replyOfficial

10 Jul 2018, 23:03

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.

Please note that an urgent request has been sent to the pre-paid management to arrange a call back to advise on depletion of data.

Kindly be advised that a follow-up will be done in the afternoon to finalize.

Let me assure you that we highly value your time and our business relationship. We will strive to ensure that this error is not repeated in the future.

Thank you,

Warm regards,

Kevin.

Best regards,

MTN South Africa's reply10 Jul 2018, 23:03

Official

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.

Please note that an urgent request has been sent to the pre-paid management to arrange a call back to advise on depletion of data.

Kindly be advised that a follow-up will be done in the afternoon to finalize.

Let me assure you that we highly value your time and our business relationship. We will strive to ensure that this error is not repeated in the future.

Thank you,

Warm regards,

Kevin.

Best regards,

MTN South Africa's replyOfficial

10 Jul 2018, 23:03

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.

Please note that an urgent request has been sent to the pre-paid management to arrange a call back to advise on depletion of data.

Kindly be advised that a follow-up will be done in the afternoon to finalize.

Let me assure you that we highly value your time and our business relationship. We will strive to ensure that this error is not repeated in the future.

Thank you,

Warm regards,

Kevin.

Best regards,

MTN South Africa's reply10 Jul 2018, 23:03

Official

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.

Please note that an urgent request has been sent to the pre-paid management to arrange a call back to advise on depletion of data.

Kindly be advised that a follow-up will be done in the afternoon to finalize.

Let me assure you that we highly value your time and our business relationship. We will strive to ensure that this error is not repeated in the future.

Thank you,

Warm regards,

Kevin.

Best regards,

MTN South Africa's replyOfficial

10 Jul 2018, 23:03

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.

Please note that an urgent request has been sent to the pre-paid management to arrange a call back to advise on depletion of data.

Kindly be advised that a follow-up will be done in the afternoon to finalize.

Let me assure you that we highly value your time and our business relationship. We will strive to ensure that this error is not repeated in the future.

Thank you,

Warm regards,

Kevin.

Best regards,

MTN South Africa's reply10 Jul 2018, 23:03

Official

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.

Please note that an urgent request has been sent to the pre-paid management to arrange a call back to advise on depletion of data.

Kindly be advised that a follow-up will be done in the afternoon to finalize.

Let me assure you that we highly value your time and our business relationship. We will strive to ensure that this error is not repeated in the future.

Thank you,

Warm regards,

Kevin.

Best regards,

MTN South Africa's replyOfficial

10 Jul 2018, 23:03

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.

Please note that an urgent request has been sent to the pre-paid management to arrange a call back to advise on depletion of data.

Kindly be advised that a follow-up will be done in the afternoon to finalize.

Let me assure you that we highly value your time and our business relationship. We will strive to ensure that this error is not repeated in the future.

Thank you,

Warm regards,

Kevin.

Best regards,

MTN South Africa's reply10 Jul 2018, 23:03

Official

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.

Please note that an urgent request has been sent to the pre-paid management to arrange a call back to advise on depletion of data.

Kindly be advised that a follow-up will be done in the afternoon to finalize.

Let me assure you that we highly value your time and our business relationship. We will strive to ensure that this error is not repeated in the future.

Thank you,

Warm regards,

Kevin.

Best regards,

MTN South Africa's replyOfficial

10 Jul 2018, 23:03

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.

Please note that an urgent request has been sent to the pre-paid management to arrange a call back to advise on depletion of data.

Kindly be advised that a follow-up will be done in the afternoon to finalize.

Let me assure you that we highly value your time and our business relationship. We will strive to ensure that this error is not repeated in the future.

Thank you,

Warm regards,

Kevin.

Best regards,

MTN South Africa's reply10 Jul 2018, 23:03

Official

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.

Please note that an urgent request has been sent to the pre-paid management to arrange a call back to advise on depletion of data.

Kindly be advised that a follow-up will be done in the afternoon to finalize.

Let me assure you that we highly value your time and our business relationship. We will strive to ensure that this error is not repeated in the future.

Thank you,

Warm regards,

Kevin.

Best regards,

MTN South Africa's replyOfficial

10 Jul 2018, 23:03

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.

Please note that an urgent request has been sent to the pre-paid management to arrange a call back to advise on depletion of data.

Kindly be advised that a follow-up will be done in the afternoon to finalize.

Let me assure you that we highly value your time and our business relationship. We will strive to ensure that this error is not repeated in the future.

Thank you,

Warm regards,

Kevin.

Best regards,

MTN South Africa's reply10 Jul 2018, 23:03

Official

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.

Please note that an urgent request has been sent to the pre-paid management to arrange a call back to advise on depletion of data.

Kindly be advised that a follow-up will be done in the afternoon to finalize.

Let me assure you that we highly value your time and our business relationship. We will strive to ensure that this error is not repeated in the future.

Thank you,

Warm regards,

Kevin.

Best regards,

MTN South Africa's replyOfficial

10 Jul 2018, 23:03

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.

Please note that an urgent request has been sent to the pre-paid management to arrange a call back to advise on depletion of data.

Kindly be advised that a follow-up will be done in the afternoon to finalize.

Let me assure you that we highly value your time and our business relationship. We will strive to ensure that this error is not repeated in the future.

Thank you,

Warm regards,

Kevin.

Best regards,

MTN South Africa's reply10 Jul 2018, 23:03

Official

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.

Please note that an urgent request has been sent to the pre-paid management to arrange a call back to advise on depletion of data.

Kindly be advised that a follow-up will be done in the afternoon to finalize.

Let me assure you that we highly value your time and our business relationship. We will strive to ensure that this error is not repeated in the future.

Thank you,

Warm regards,

Kevin.

Best regards,

MTN South Africa's replyOfficial

10 Jul 2018, 23:03

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.

Please note that an urgent request has been sent to the pre-paid management to arrange a call back to advise on depletion of data.

Kindly be advised that a follow-up will be done in the afternoon to finalize.

Let me assure you that we highly value your time and our business relationship. We will strive to ensure that this error is not repeated in the future.

Thank you,

Warm regards,

Kevin.

Best regards,

MTN South Africa's reply10 Jul 2018, 23:03

Official

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.

Please note that an urgent request has been sent to the pre-paid management to arrange a call back to advise on depletion of data.

Kindly be advised that a follow-up will be done in the afternoon to finalize.

Let me assure you that we highly value your time and our business relationship. We will strive to ensure that this error is not repeated in the future.

Thank you,

Warm regards,

Kevin.

Best regards,