LS
Linda S
1 reviews | Active since Jan 2015
21 Aug 2017, 14:05
MTN IS A CORPORATE BULLY
MTN IS A CORPORATE BULLY - UNABLE / UNWILLING TO SORT PROBLEMS OUT, AND WITH NO ACTION WHATSOEVER.
MY ACCOUNT MESS HAS BEEN GOING ON SINCE SEPTEMBER 2016.
MY PREVIOUS REVIEW WAS RESPONDED TO - FINALLY - AND NOW THEY HAVE GONE QUIET AGAIN.
THE SITUATION HAS NOT BEEN RESOLVED, AND, DESPITE PROMISES OF FIXING IT, AND ADMITTING THAT IT WAS THEIR MISTAKE - THEY ARE NOW IGNORING ME AGAIN, AND STILL HAVEN'T FIXED THE PROBLEM.
I AM STARTING A NEW REVIEW BECAUSE I GET NO REPLY ANY MORE FROM THE PREVIOUS ONE.
THEY HAVE BEEN TRYING TO BULLY ME INTO PAYING FOR ALMOST A YEAR NOW - I THINK THAT THEY JUST HOPE THAT PEOPLE WILL PAY UP JUST TO GET RID OF THEM.
WHAT IS IT GOING TO TAKE TO GET THIS SORTED OUT????
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Replies (1)LS
Linda S's updateReviewer Update
08 Sept 2017, 11:59Yet again, no response. I have requested that this issue be escalated to the CEO - that was not done, and neither has this problem been resolved. Your service is appalling, and your staff are clearly not held accountable for their actions. I will NOT stop fighting this. MTN is in the wrong, and the way my problem has been handled is disgusting. Almost a year now ......
LS
Linda S's update08 Sept 2017, 11:59
Reviewer Update
Yet again, no response. I have requested that this issue be escalated to the CEO - that was not done, and neither has this problem been resolved. Your service is appalling, and your staff are clearly not held accountable for their actions. I will NOT stop fighting this. MTN is in the wrong, and the way my problem has been handled is disgusting. Almost a year now ......