MTN IS A COMPLETE ****.

MTN is a complete ****. They provide sub-par network, they provide sub-par customer service. I ordered a fixed LTE online, they called me back and all was well. Then suddenly from the day I recieved my sim and router bundle, they sim wouldn't work and couldn't be RICA'd for 2 days. The quality of the network was terrible dropping off/on, and I this was supposedly their 20mb/s line. Then when I tried to cancel it, I had to speak to 8 different people. Each telling me it's someone elses job. Sending me around like an idiot. I went from in-store, where they said I need to call online cancelations, when I called online they told me I had to go I store and they would sort me out. Then in store I was told no they only can take my router and send it back and give me a reference number and then I would need call online again. And then called online and they said I now needed to pay them R2000 to cancel. And "retention" department was telling they couldn't help me and they would get rewards to call me. Who is a 3rd party provider which for some reason means they don't know how this works.

DON'T BE *******. MTN IS A ****, WHICH SERVES ONLY ITSELF. AND IS THERE TO TAKE YOUR MONEY.