mS
mark S

1 reviews | Active since Mar 2015

10 Jun 2019, 12:08

MTN is a bunch of *****

Mtn stuffs up, blocks my, meeting after meeting after meeting and approx 40 phone calls, and being forced to make a payment arrangement, MTN is now singing a new song, which contradicts everything up to this point.

Including the fact that I have in fact paid more than my arrangement by R2000.

Now MTN says I have to pay cancelation. After the discussion was that I would be reactivated.

I have escalated this a total of 8 times, but MTN bosses sit comfortably in their cushy seats, and have no grasp of their business at all, and refuse to return calls. Refuse to give prints outs of data usage, and refuse to do anything at all.

They have now listed me as a bad payer. The only payments missed where while a dispute was going on mid 2018, they've only just listed me in March. ***.

0
Replies (2)
mS
mark S's update13 Jun 2019, 08:51
Reviewer Update
Dear MTN, 

why are you trying to hide behind private replies.. deal with this out in the open with full transparency. my contact number is ***, I emplore you to contact me, to set up a meeting with your operations and finance managers!! 

Kind Regards 
mS
mark S's update14 Jun 2019, 09:59
Reviewer Update
here we go again... same service from mtn Since May 1st 2018..