MTN is a Bully SP
<p>i just recently found out that the contract i had with MTN back in 2015 has been handed to their legal department without my knowledge. Inhave settled the account long ago. so now when i try to call them they keep sending me from pillar to post, they dont respond to their emails when we send them when i call MTN direct they say i dont owe anything however they cant clear my contract from their side i need to call their legal department of which they dont answer their telephones.</p> <p> </p> <p>Details:<br />Account Number: A ********** <br />Cell Number: ********** 101</p> <p> </p>
Helpful (0)
Replies (4)0
Replies (4)'s updateReviewer Update
09 Feb 2017, 16:09Details:
Account Number: A***
ID Number: ***
Cell Number: ***
's update09 Feb 2017, 16:09
Reviewer Update
Details:
Account Number: A***
ID Number: ***
Cell Number: ***
's updateReviewer Update
10 Feb 2017, 13:57Does one has to do to get a response from MTN. This is really getting out of hand.
's update10 Feb 2017, 13:57
Reviewer Update
Does one has to do to get a response from MTN. This is really getting out of hand.
MTN South Africa's replyOfficial
12 Feb 2017, 20:51Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter has been escalated to the relevant supervisory team for further assistance.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,
MTN South Africa's reply12 Feb 2017, 20:51
Official
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter has been escalated to the relevant supervisory team for further assistance.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,
's updateReviewer Update
09 Mar 2017, 18:59I am still waiting for the feedback from MTN.
's update09 Mar 2017, 18:59
Reviewer Update
I am still waiting for the feedback from MTN.