MTN IS A ****

I had a home wifi conract with MTN from May 2025 - April 2026.

Then on 16/03/2026 I received below email from MTN: Y'ello, your plan for *** at R346.96pm ends on 30 Apr 2026. After that, it's month-to-month at R477.39pm (incl. VAT). Upgrade anytime at an MTN store or call 135.

THEN ON THE 02/05/2026 I RECEIVED BELOW EMAIL Y'ello!

Your contract term has ended. Your contract has changed from R346.96 to R477.39 on a month-to-month term. Remember, you don't have any promo bundles and may be charged at out-of-bundle rates.

Thank You MTN

Then I received below email today Y'ello!

Just a friendly reminder that your MTN debit order of R543.76 will be processed on 25-May-2026. Wishing you a great month ahead.

MTN I NEED CLARITY WHY I AM BEING CHARGED DIFFERENT PRICES ACCORDING TO THE EMAIL RECEIVED YOU GUYS THAT AFTER THE CONTRACT HAS BEEN ENDED I WILL ON MONTH-TO-MONTH BASIS OF R477 INC VAT.

BUT NOW I AM CHARRGED R549 WHEN I ASKED ONE YOU YOUR AGENTS ON YOUR FB PAGE TOLD ME THAT HOME PRO UNCAPPED R460, THEN ITEMIZED BILLING R17.39 ABD VAT 71.61 WHAT NONSENSE IS THIS?

WHILE I WAS ON CONTRACT I USED TO PAY R460 TO R470 NOW ON MONTH TO MONTH IT GOES UP TO R549.

WHY VAT NOW IS NOT INCLUDED ON THAT R477 BECAUSE AS PER PREVIOUS EMAIL RECEIVED FROM MTN THAT ON MONTH TO MONTH BASIS WILL BE R477 INC VAT.

TELL ME ARE YOU TRYING TO **** US?

I WILL NOT PAY R549