MTN IS A ****

Today marks two weeks of having called MTN regarding terminating my contract that ended 5 months ago.

I have been billed for the past five months to date for a service I haven't been using . I had attempted to terminate twice with the response we will get back to you or an email will be sent to you shortly. I currently have an outstanding bill of R5,632.00 to my name. And what makes matters worse is the bill is not stopping. I am still being billed yet have requested to have the contract terminated. I have been in contact with your legal department and no assistance was sent to the contracts department and still no help.

My question here is why was I not sent an email as a reminder that upon the end of the contract I will be moved to a month to month contract? Why was I not given a documented contract for my future referral?

To make matters worse my bill moved from R300.00 per month to a thousand something rands, logically how is one supposed to cover that. I got the contract because it was reasonable and fair. How is it fair to charge a person three times the amount they had beeen payin, all that is a ****.