MTN is a *****

So I’ve been waiting almost two weeks for MTN customer care to sort out my billing issue,What’s funny to me is that I’ve been emailing back and forth with them taking 3-4 days to reply to me but they’ve still not fixed my billing issue.I took a pay as you go month to month router package less than a month ago for 499 online.What they fail to write is that you pay 1000 for the router then the 499 which I paid before they delivered the router.MTN has broken every consumer protection law when it comes to transparency,You get billed twice in one month and you pay ‘rent’ this router.I demand a full refund and you can come fetch the router because MTN month to month is the biggest **** guys go to Vodacom