Mtn is a ****

I have had it with MTN,why is it that you guys are so good when it comes to signing up our contracts but give us the flippen run around when it's time to cancel? Is that how you guys became such a huge company?by being ********* and a *****?

I have tried to cancel my contract so many times,I've been to so many stores and every consultant or service champion I spoke to has told me I had no devices charged or cancellation fees that I needed to pay...after trying to cancel my contract in November 2022 which the lady tried to upgrade me and then canceled her order,I've only been assisted in mid march end of Feb with a cancellation,l because she didn't put it through in November when I had asked her to,MTNs customer service 135 is so useless they aren't even of any help they keep transferring me to different departments and I'm not being helped....they keep saying hold for me while I check and then the call goes blank,how the hell are we supposed to cancel our contracts like this? Anyway now all of a sudden my account is in arrears for R4000 and something which is utter bull**** because I pay my account every month,you guys at mtn are just looking for a way to make yourselves rich while you make a hole in my pocket...I will not accept this,I want this amount to be cancelled of,I'm still young I'm an upcoming adult and now I must be blacklisted because of your incompetence...I'm not aware of where this amount has come from because every person I spoke to told me there was not cancellation charges...I demand it be taken off my account