KP
Kelly P

1 reviews | Active since Feb 2026

26 Feb 2026, 01:02

MTN is a ****

I was handed over to credit collectors (MBD,?Nudebt &SSD) by MTN in September 2024, and I made arrangements with the collectors, first with MBD and paid R8 000 and after 3 months I was informed that my acc is no longer with MBD has been transferred to Nudebt and I also went to make arrangements with them and paid off the balance worth R27 415 in March/April 2025. Since then I’ve been trying to get my name cleared to no success I call mtn every month regarding this issue they’ll tell me that they’ve escalated the matter to collections and collections will tell me they’ve escalated it to legal, but nothing is being done. It’s been 10 months going in circles When I call MTN client service to put me through to their legal department some will tell me that they can’t Some will, but the legal team never answer our calls 2 weeks ago I received a call from some attorneys calling on behalf of MTN and today also I received a call from another credit collector company telling me I owe MTN, my acc has been handed over. How do you hand over an account that has been paid? The account that I’ve been calling about and sending emails with proof asking to be cleared I’m really tired of this thing Why is it so hard for MTN to just clear my name and stop harassing me. I’ve sent proof to all departments across MTN but nothing is being done. They’re very selfish 😏😏

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