AH
Andrew H

1 reviews | Active since Apr 2014

28 May 2020, 16:45

MTN Invoices - They cant send them to me

I am so glad to have left MTN.

I recently cancelled my contract with them as I could simply not get through to them regarding any queries. Now I am trying to get my invoices sent to me for the past tax year and you think I could do this. No way. 1. I have tried logging into the site and says ERROR! 2. I try calling their call center and after having to sit through some silly 2 minute message about UNISA, I make my selection only to have the entire UNISA message play again. It goes into this loop over and over again.

MTN LISTEN UP. I need my invoices sent to me. Please arrange somebody to call me on ***.

Seriously, so far I have gone with Telkom mobile and a RAIN data SIM, and they both have these really simple apps that you can do everything with.

MTN lets see if you respond to this.

0
Replies (2)
AH
Andrew H's update03 Jun 2020, 13:22
Reviewer Update
Thank you I did receive the invoices, but I have not yet received any confirmation that my contract has been cancelled.

I recently cancelled my MTN contract ***) ***. Please can you confirm with me that this is all in order, I have not heard anything from MTN as yet.

I emailed *** . They said they would call me but nothing has happened. PLease can I get confirmation that this contract has been cancelled.

Thanks
AH
Andrew H's update05 Jun 2020, 10:35
Reviewer Update
Hi I am still struggling to get MTN to respond to the above request about my cancellation. Please advice what I need to do.