MTN Invoices not received
I have not received my September invoices as I normally do every month - that is all I am simply asking for, my invoices. I have begged on the Twitter handle, I have emailed, I have phoned and each time I am told it has been referred and I will be resolved. Still nothing, I can only get up to August. Please, Please, Please care and urgently help.
Good day
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
We have sent you your invoice to the email address provided to us on hellopeter. You can also register on Active.mtn.co.za. MTN Active allows you to access detailed billing information online, which gives you the power to track and control your MTN SP cellphone account. MTN Active also makes it easier and faster than before to request information from MTN SP and to submit, track and manage service related queries. You can also see cellphone invoices, unbilled cellphone usage, carry over minutes and manage your personal phonebook online.
Warm Regards
Sizwe Schoeman
Complaints Management team
Good day
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
We have sent you your invoice to the email address provided to us on hellopeter. You can also register on Active.mtn.co.za. MTN Active allows you to access detailed billing information online, which gives you the power to track and control your MTN SP cellphone account. MTN Active also makes it easier and faster than before to request information from MTN SP and to submit, track and manage service related queries. You can also see cellphone invoices, unbilled cellphone usage, carry over minutes and manage your personal phonebook online.
Warm Regards
Sizwe Schoeman
Complaints Management team