AT
Andy T
1 reviews | Active since Apr 2011
25 Nov 2019, 11:39
MTN Invoices
Since I added a sim card for sms's I have not received invoices and statements automatically and have been into stores and contacted MTN on a regular basis to have this resolved with no joy. Again today I had to request these be emailed to manually by one of your ladies who to date have been very helpful in sending these. PLEASE CAN MTN SORT THEIR BILLING SYSTEM OUT.
Regards A Tiley
Helpful (0)
Replies (2)0
Replies (2)
MTN South Africa's replyOfficial
25 Nov 2019, 15:58Good day Mr Tiley
Thank you for taking time to raise your concerns with MTN.
Kindly accept our apologies for any inconvenience caused.
The records show the Invoice and Statement from August till November on *** is sent to ***
Trust all is in order.
Kind Regards,
Zamokuhle Ngubane
MTN
Thank you for taking time to raise your concerns with MTN.
Kindly accept our apologies for any inconvenience caused.
The records show the Invoice and Statement from August till November on *** is sent to ***
Trust all is in order.
Kind Regards,
Zamokuhle Ngubane
MTN
Best regards,
MTN South Africa's reply25 Nov 2019, 15:58
Official
Good day Mr Tiley
Thank you for taking time to raise your concerns with MTN.
Kindly accept our apologies for any inconvenience caused.
The records show the Invoice and Statement from August till November on *** is sent to ***
Trust all is in order.
Kind Regards,
Zamokuhle Ngubane
MTN
Thank you for taking time to raise your concerns with MTN.
Kindly accept our apologies for any inconvenience caused.
The records show the Invoice and Statement from August till November on *** is sent to ***
Trust all is in order.
Kind Regards,
Zamokuhle Ngubane
MTN
Best regards,
AT
Andy T's updateReviewer Update
25 Nov 2019, 16:09Hi Zamokuhle, These were sent manually via email on a telephone request but we no longer receive the emailed link to enable us to download as always was possible in the past. I need to be able to receive the linkk with OTP to recover these from your internet portal.
Regards
A Tiley
Regards
A Tiley
AT
Andy T's update25 Nov 2019, 16:09
Reviewer Update
Hi Zamokuhle, These were sent manually via email on a telephone request but we no longer receive the emailed link to enable us to download as always was possible in the past. I need to be able to receive the linkk with OTP to recover these from your internet portal.
Regards
A Tiley
Regards
A Tiley