1 reviews | Active since Dec 2012
MTN Invoice problems
Can you please tell me why I cant download my invoices on the website. Been having this issue for months now. Can this be looked into and in the meantime can you email me my invoices. You emailed them to me last month as well. My account number is C ********** . The main Cell number on the contract is ********** 898, there are 3 contracts linked to this number. Thank you
Thank you for your post.
We apologize for the inconvenience that you have experienced with our deliveries. We completely understand the frustration it has caused.
Kindly note that a request has been sent to our billing Division to assist in rectifying how the statements are sent however in the meantime , Invoices for the last billing period will be sent shortly.
Let me assure you that we highly value your time and our business relationship. We will strive to ensure that this error is not repeated in the future.
Thank you,
Warm regards,
Kevin.
Best regards,
Thank you for your post.
We apologize for the inconvenience that you have experienced with our deliveries. We completely understand the frustration it has caused.
Kindly note that a request has been sent to our billing Division to assist in rectifying how the statements are sent however in the meantime , Invoices for the last billing period will be sent shortly.
Let me assure you that we highly value your time and our business relationship. We will strive to ensure that this error is not repeated in the future.
Thank you,
Warm regards,
Kevin.
Best regards,