MTN — Invoice Anyone? Anyone? Hello...?

I have been emailing MTN for years asking them to please email my Invoices to me each month... Nothing. I have asked them to send my Invoices to me via the post... Nothing.

I get an email from MTN saying I need to pay my account, which is a struggle because I don’t know how much to pay them - because I don’t receive Invoices - so they cut my phone after 2 days.

The last time I emailed them they sent me 3 Invoices and the address on MY Invoices is NOT MY ADDRESS! So that’s clearly why I am not getting Invoices in the post, someone else is getting them.

In my last email to MTN, I said change my address to MY ACTUAL address (which is on all my contract forms) and the please EMAIL ME MY INVOICES!!! To this day that has not happened.

I paid my account this month to an amount I thought would be correct (compared to last months payment) and I get an SMS at an ungodly hour of the morning (01:15) saying I need to make an immediate payment of R0.99!! If you had sent my Invoices to me each month LIKE I HAVE REQUESTED this would not be a problem!