PJ
Pritesh J
1 reviews | Active since Sept 2018
12 Sept 2018, 11:36
Mtn intermittent data connection
I have been experiencing connectivity issues with mtn data at work and at home. The connection is intermittent therefore there is always a break in streaming or playing online games. I have lodged a complaint with no reply yet. Even though the internet speeds are sufficient it still takes along time to watch a youtube videos due to buffering and connectivity issues. Even when playing games which require small amounts of data transfer issues occur. It is impossible to play these due to getting disconnected.
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MTN South Africa's replyOfficial
12 Sept 2018, 12:17Good day Pritesh,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that your connectivity issues can be logged with our coverage department. You can contact them on ***. This is free from your MTN line.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
MTN South Africa's reply12 Sept 2018, 12:17
Official
Good day Pritesh,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that your connectivity issues can be logged with our coverage department. You can contact them on ***. This is free from your MTN line.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,