kH
kim H
1 reviews | Active since Jan 2017
05 Jan 2017, 16:36
mtn insurnce
<p>Good Day. Mtn in canel walk near mr price is bad. my fone broke and i took it in the 30 October2016 and i only got feedback from they today. i have been waiting now for 2months for my fone and feedback from them and they keep on saying the insurnce have the fone but witout them knowing my fone was laying all the time in the store by them. Im done with Mtn use to be good but no longer.</p> <p> </p> <p>watch out people mtn will lie to you and you must pay your butt off and they dont care as long as they make money out of us.</p> <p> </p> <p> </p>
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MTN South Africa's replyOfficial
17 Jan 2017, 22:05Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Best regards,
MTN South Africa's reply17 Jan 2017, 22:05
Official
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Best regards,