MR
Miss R
1 reviews | Active since Dec 2015
09 Dec 2015, 08:37
MTN INSURANCE WORST INSURANCE PROVIDER
On the 12th of November I logged a handset claim with MTN Insurance for my cracked screen iPhone, the claim was only responded to on the 19th November, almost 7 days
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
13 Dec 2015, 10:25Hello Keratilwe38,
Thank you for bringing this to our attention.
We apologise for your inconvenience experienced
We assure you, such problem will not arise again. This matter has been escalated to the management team of our insurance division.
We are really sorry for your bad experience with us and hope, you will give us a chance to offer you a level of service desired by you.
Regards
Nompumelelo
REQ:***
Thank you for bringing this to our attention.
We apologise for your inconvenience experienced
We assure you, such problem will not arise again. This matter has been escalated to the management team of our insurance division.
We are really sorry for your bad experience with us and hope, you will give us a chance to offer you a level of service desired by you.
Regards
Nompumelelo
REQ:***
MTN South Africa's reply13 Dec 2015, 10:25
Official
Hello Keratilwe38,
Thank you for bringing this to our attention.
We apologise for your inconvenience experienced
We assure you, such problem will not arise again. This matter has been escalated to the management team of our insurance division.
We are really sorry for your bad experience with us and hope, you will give us a chance to offer you a level of service desired by you.
Regards
Nompumelelo
REQ:***
Thank you for bringing this to our attention.
We apologise for your inconvenience experienced
We assure you, such problem will not arise again. This matter has been escalated to the management team of our insurance division.
We are really sorry for your bad experience with us and hope, you will give us a chance to offer you a level of service desired by you.
Regards
Nompumelelo
REQ:***