KB
Kagiso B
1 reviews | Active since Apr 2013
02 Feb 2016, 16:36
MTN Insurance useless
reference number is (***5). I sent my signed application forms with proof of purchase a long time ago to insure my phone but i have not received a call in the \turn around\" time which is 5 days. I am really angry that i cant get my phone insured."
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Replies (1)
MTN South Africa's replyOfficial
03 Feb 2016, 07:25Hello Kagiso-Westrand,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that an urgent escalation has been sent to our insurance division for assistance to insure handset. A call back will be done during the co**** of today.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that an urgent escalation has been sent to our insurance division for assistance to insure handset. A call back will be done during the co**** of today.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Best regards,
MTN South Africa's reply03 Feb 2016, 07:25
Official
Hello Kagiso-Westrand,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that an urgent escalation has been sent to our insurance division for assistance to insure handset. A call back will be done during the co**** of today.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that an urgent escalation has been sent to our insurance division for assistance to insure handset. A call back will be done during the co**** of today.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Best regards,