TM
THABILE M
1 reviews | Active since Apr 2012
09 Sept 2015, 10:50
MTN INSURANCE TREATS CUSTOMERS LIKE NOTHING
I AM SO SICK AND TIRED OF MTN INSURANCE THEY ARE FULL OF EMPTY PROMISES SAYING THAT THEY WILL GET BACK TO ME IN TERMS OF PROCESSING INSURANCE CLAIMS BUT THEY NEVER DO. IT TWO MONTHS FULL AND I AM STILL WAITING, THEIR CALL CENTRE NUMBER IS USELESS BECAUSE IT IS NOT WORKING ***)...MTN IS ****...NXAAA. MY LAWYERS WILL DEAL WITH THEIR **** SERVICE
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
10 Sept 2015, 08:12Hello Makhamisa,
Thank you for your post.
We apologize for any inconvenience incurred.
We have escalated the complaint to the insurance department to assist.
The claim is in progress: Claim no: 448349.
Kind regards,
Alice van der Merwe
***
Thank you for your post.
We apologize for any inconvenience incurred.
We have escalated the complaint to the insurance department to assist.
The claim is in progress: Claim no: 448349.
Kind regards,
Alice van der Merwe
***
MTN South Africa's reply10 Sept 2015, 08:12
Official
Hello Makhamisa,
Thank you for your post.
We apologize for any inconvenience incurred.
We have escalated the complaint to the insurance department to assist.
The claim is in progress: Claim no: 448349.
Kind regards,
Alice van der Merwe
***
Thank you for your post.
We apologize for any inconvenience incurred.
We have escalated the complaint to the insurance department to assist.
The claim is in progress: Claim no: 448349.
Kind regards,
Alice van der Merwe
***