1 reviews | Active since Jul 2016

25 Jul 2016, 12:09

MTN insurance & their poor service

<p>Good Day Zukiswa</p> <p>My MTN Contract Number: ********** 872 </p> <p>Account Number:A ********** </p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply25 Jul 2016, 21:47
Official

Thank you for your post.

We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.

The matter has been escalated to the relevant supervisory team for urgent resolution. They will contact you directly with feedback and an action plan.

We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.

warm regards

mike

REQ: **********