BS
Brenda S
1 reviews | Active since Nov 2014
03 Feb 2015, 07:22
MTN Insurance the WORST
Further to my complaint on 28 January 2015....<br> I received an email from Dimpho on 29 January 2015 stating that our claim has been processed, and MTN Insurance will contact me that same day....<br> I am still waiting in anticipation for the call.....<br> This is extremely frustrating, and to be honest, I don't have the time to be begging for a conclusion to this nightmare
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MTN South Africa's replyOfficial
13 Feb 2015, 16:21Hello 7Kornflake7,
Thank you for raising your concerns with MTN.
Please accept our apologies for any inconvenience caused.
According to our records you are not insured with us, and a request was sent to you to please furnish us with proof of your Insurance documents in order for us to assist you promptly.
Regards,
Ebbedene
REQ:***
Thank you for raising your concerns with MTN.
Please accept our apologies for any inconvenience caused.
According to our records you are not insured with us, and a request was sent to you to please furnish us with proof of your Insurance documents in order for us to assist you promptly.
Regards,
Ebbedene
REQ:***
MTN South Africa's reply13 Feb 2015, 16:21
Official
Hello 7Kornflake7,
Thank you for raising your concerns with MTN.
Please accept our apologies for any inconvenience caused.
According to our records you are not insured with us, and a request was sent to you to please furnish us with proof of your Insurance documents in order for us to assist you promptly.
Regards,
Ebbedene
REQ:***
Thank you for raising your concerns with MTN.
Please accept our apologies for any inconvenience caused.
According to our records you are not insured with us, and a request was sent to you to please furnish us with proof of your Insurance documents in order for us to assist you promptly.
Regards,
Ebbedene
REQ:***