1 reviews | Active since Feb 2017
MTN insurance sucks BIG time - *********
<p>My ref MTNLF ********** </p> <p>Worst service - they dont even come back. Claimed a broken phone and now they tell me phone not used for a year? BUT a year ago it was send in for screen repair and since then they dont pick it up as the same phone? So obviously they did 'something' at the screen repair. I have the broken phone but they dont even want to test it to see its the same phone.</p> <p>These people do not even reply:</p> ********** ********** ********** ********** ********** ********** <p> </p>
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that a request has been sent to Pinnacle and Monitor to assist and provide feedback on claim rejection and retrieve information of device from MTN. A call back will be done to advise on status of request.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that a request has been sent to Pinnacle and Monitor to assist and provide feedback on claim rejection and retrieve information of device from MTN. A call back will be done to advise on status of request.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin