SN
Sibongile N
1 reviews | Active since Apr 2010
01 Feb 2016, 15:37
MTN Insurance still dissapointing
I am still waiting for MTN to make contact with me as promised, in order to resolve my insurance issue.<br> <br> Itumeleng responded on Wednesday (REQ:***) saying she would call..... Still waiting since Wednesday Itumeleng!<br> <br> Please do not be so quick to respond on Hello Peter saying you will action something when you know you will not, just so you are listed as a \company that responds\".<br> Actions speak louder than words.<br> <br> Original email *** refers.<br> <br> Thanks.<br> "
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Replies (1)MTN South Africa's replyOfficial
02 Feb 2016, 19:40Hello nohips,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Kindly note that the matter has been escalated to the relevant supervisory team for further assistance.
We sincerely hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Kindly note that the matter has been escalated to the relevant supervisory team for further assistance.
We sincerely hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
MTN South Africa's reply02 Feb 2016, 19:40
Official
Hello nohips,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Kindly note that the matter has been escalated to the relevant supervisory team for further assistance.
We sincerely hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Kindly note that the matter has been escalated to the relevant supervisory team for further assistance.
We sincerely hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
