SB
Sonja B
1 reviews | Active since Jul 2015
14 Jul 2015, 13:03
MTN Insurance pathetic
MTN Insurance has had our claim now for more than two weeks. We have to call every time for follow-up. For two days now they have had \technical difficulties". It is pathetic. All we need to know is when payment of the claim will be done - the claim has been accepted!"""
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
22 Jul 2015, 12:11Hello sonblig@,
Thank you for posting.
Please accept our apologies for the delayed response and for any inconvenience caused.
Kindly visit your nearest MTN store for the replacement handset as the claim was approved and also to pay the excess fee quoted.Please remember to update your Insurance details for the new handset.
Regards,
Nomonde.
REQ:***
Thank you for posting.
Please accept our apologies for the delayed response and for any inconvenience caused.
Kindly visit your nearest MTN store for the replacement handset as the claim was approved and also to pay the excess fee quoted.Please remember to update your Insurance details for the new handset.
Regards,
Nomonde.
REQ:***
MTN South Africa's reply22 Jul 2015, 12:11
Official
Hello sonblig@,
Thank you for posting.
Please accept our apologies for the delayed response and for any inconvenience caused.
Kindly visit your nearest MTN store for the replacement handset as the claim was approved and also to pay the excess fee quoted.Please remember to update your Insurance details for the new handset.
Regards,
Nomonde.
REQ:***
Thank you for posting.
Please accept our apologies for the delayed response and for any inconvenience caused.
Kindly visit your nearest MTN store for the replacement handset as the claim was approved and also to pay the excess fee quoted.Please remember to update your Insurance details for the new handset.
Regards,
Nomonde.
REQ:***