1 reviews | Active since May 2016
Mtn insurance - not engaging
<p>I claimed for a lost cellphone. Form says 24 hours to assess, I have waited a week and still not a peep. Not like I need a cellphone, don't they understand we need cellphones to operate... Definitely not the better connection. Maybe they too busy , but this service is not acceptable </p>
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that an urgent escalation can be done however not information has been given to assist. Kindly send through account and handset details for a breakdown on Monday .
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that an urgent escalation can be done however not information has been given to assist. Kindly send through account and handset details for a breakdown on Monday .
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.