CP
CECILIA P
1 reviews | Active since Sept 2012
29 Jan 2015, 08:51
MTN INSURANCE - NO SERVICE
I emailed MTN Insurance on the 8th January to update my daughters cell phone on the policy. To date I have NOT received Any confirmation of the update and no updated policy. This is not the first time I have had to revert to Hello Peter for a response from them. Such BAD service!!!!<br> <br>
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Replies (1)
MTN South Africa's replyOfficial
17 Feb 2015, 11:59Hello ceciliamclean,
Thank you for your post.
Apologies for the delayed response and inconvenience experienced, according to our records insurance team has been in-contact with you regarding the insurance query.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Best regards
Mantoa
REQ:***
Thank you for your post.
Apologies for the delayed response and inconvenience experienced, according to our records insurance team has been in-contact with you regarding the insurance query.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Best regards
Mantoa
REQ:***
MTN South Africa's reply17 Feb 2015, 11:59
Official
Hello ceciliamclean,
Thank you for your post.
Apologies for the delayed response and inconvenience experienced, according to our records insurance team has been in-contact with you regarding the insurance query.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Best regards
Mantoa
REQ:***
Thank you for your post.
Apologies for the delayed response and inconvenience experienced, according to our records insurance team has been in-contact with you regarding the insurance query.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Best regards
Mantoa
REQ:***