MTN INSURANCE IS USELESS

<p>My mothers phone was ****** 3 months ago and she was paying insurance to MTN and she can't get a phone out of them. They keep telling her to wait 72 hours and they've been telling her this for the past 3 months and it's getting old now. This is probably an example of what happens when you put uneducated people who have a 6 week crash course diploma in high places. It is atrocious and unacceptable. What kind of customer service do you people run? There is absolutely no regard for consumer rights when it comes to MTN. </p>