1 reviews | Active since Jun 2016
MTN Insurance is useless
<p>I lost a phone got insurance with MTN Insurance and really no joy out them lots of promises they dont call back they dont respond to your Emails . They are are a useless bunch of people working there . Been waiting for 2 weeks got reference numbers like as if that will help. Can someone PLEASE GIVE ME THE FREEKIN CEO'S CONTACT DETAIL. GET COMPETENT STAFF TO HELP US PLEASE. </p> <p> </p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ: **********
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ: **********