1 reviews | Active since Jan 2020
MTN Insurance is bad and everyone reading this should insure privately!
MTN will need to review who they use for their insurance policies. Please don't sell a service that doesnt get honored. Claim was put in on 1 November 2019, and the latest today is that it will take another 3 - 5 business days for a response. Not even an approval. What I want to do is stop paying for my phone unit and insurance on my contract ( I will still pay my usage) until this is sorted. I have complained on every forum possible about Admyntec with no response as yet. Answers are inconsistent, promises of someone phoning me back which never happens. MTN must be held responsible for the service they charge you for and provide. I dont care if it being handled by a separate company. It is on my bill every month and MTN must sort this out.
I did get another response from MTN direct that I will not have to pay for the phone unit or the insurance on my contract until this is sorted out. Please can you direct me to someone in accounts where this can be verified and changed on my account please. And by the way, there is still no response from the insurance company about this claim, and no end in site.
I did get another response from MTN direct that I will not have to pay for the phone unit or the insurance on my contract until this is sorted out. Please can you direct me to someone in accounts where this can be verified and changed on my account please. And by the way, there is still no response from the insurance company about this claim, and no end in site.