KD
Kelz D
1 reviews | Active since Jan 2014
23 Aug 2018, 14:22
MTN INSURANCE IS A ****
ON THE 21 AUG I WAS ****** AND LOST ALL MY BELONGINGS. I PLACED A CLAIM ON MY MTN INSURANCE ON THE 22 AUG AND TO MY SURPRISE MY CLAIM WAS DECLINED BECAUSE I USED MY ALTERNATIVE NUMBER IN THE PHONE MTN DATA IS EXPENSIVE SO NOW AND THEN I USE MY TELKOM ALTERNATIVE TO SENT EMAILS. WHEN I TOOK THE INSURANCE I WOULDN'T HAVE AGREED IF THEY TOLD ME THAT WILL HAPPEN NOW I'M WITHOUT PHONE AND CAN'T GET SOME OF MY BELONGINGS TO BE STOPPED. IS THIS HOW WE GET ****MED WAS A MEMBER FOR YEARS BUT I'M LEAVING MTN ASAP
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Kelz D's updateReviewer Update
24 Aug 2018, 11:25STILL AWAITING ON FEEDBACK I AM WITHOUT A PHONE IM WORKING FOR ABSA RETAIL I HAVE PERSONAL CLIENTS CALLING ME HOW LONG MUST I WAIT FOR YOU TO CALL ME WHEN WE TAKE OUT CONTRACTS WE DON'T GET THIS $8%# SERVICE WHEN WE NEED SOMETHING EVERYTHING CHANGE. I WAS ****** DID I ASK FOR IT??? NO... DO I HAVE INSURANCE YES... IS THE INSURANCE GOING TO COVER??? NO... WHAT IS THE REASON??? BECAUSE I USED MY ALTERNATIVE NUMBER WHICH I STATED ON THE APPLICATION FROM NOT A UNKWON NUMBER BUT MY ALTERNATIVE NUMBER I USED IN THE PHONE AND WHY WOULD THAT BE A TERM IF WAS NOT GOING BE COVERED" IF I REMOVED MY SIM CARD FROM THE PHONE? WHO WOULD AGREE TO THAT TERM. DID YOU CONTINUE TO TAKE MY MONEY??? YES... DID YOU INFORM ME ONCE MY SIM WAS REMOVED THAT IM NOT COVERED??? NO... WHY???????? AND WILL I GET A REFUND FROM THE TIME I REMOVED MY SIM???
KD
Kelz D's update24 Aug 2018, 11:25
Reviewer Update
STILL AWAITING ON FEEDBACK I AM WITHOUT A PHONE IM WORKING FOR ABSA RETAIL I HAVE PERSONAL CLIENTS CALLING ME HOW LONG MUST I WAIT FOR YOU TO CALL ME WHEN WE TAKE OUT CONTRACTS WE DON'T GET THIS $8%# SERVICE WHEN WE NEED SOMETHING EVERYTHING CHANGE. I WAS ****** DID I ASK FOR IT??? NO... DO I HAVE INSURANCE YES... IS THE INSURANCE GOING TO COVER??? NO... WHAT IS THE REASON??? BECAUSE I USED MY ALTERNATIVE NUMBER WHICH I STATED ON THE APPLICATION FROM NOT A UNKWON NUMBER BUT MY ALTERNATIVE NUMBER I USED IN THE PHONE AND WHY WOULD THAT BE A TERM IF WAS NOT GOING BE COVERED" IF I REMOVED MY SIM CARD FROM THE PHONE? WHO WOULD AGREE TO THAT TERM. DID YOU CONTINUE TO TAKE MY MONEY??? YES... DID YOU INFORM ME ONCE MY SIM WAS REMOVED THAT IM NOT COVERED??? NO... WHY???????? AND WILL I GET A REFUND FROM THE TIME I REMOVED MY SIM???