JvdM
Johan van der Merwe
1 reviews | Active since Jan 2016
21 Jan 2016, 14:59
MTN INSURANCE IS A ****
I logged a Claim on a Damaged Samsung Hand set. Received a Loan Phone, Paid my Excess amount and have now been waiting for my Hand set to be returned. To no avail. MTN Delivers Monday to Friday and demands to have the Loan Phone ( A piece of **** ) before they will make arrangements to have my Handset delivered . The service and answers I have received are totally un aceptable
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Replies (1)
MTN South Africa's replyOfficial
22 Jan 2016, 14:37Hello Johan5403,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The request has been sent to the insurance department to assist you with feedback.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The request has been sent to the insurance department to assist you with feedback.
Kind Regards,
Alice van der Merwe
***
MTN South Africa's reply22 Jan 2016, 14:37
Official
Hello Johan5403,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The request has been sent to the insurance department to assist you with feedback.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The request has been sent to the insurance department to assist you with feedback.
Kind Regards,
Alice van der Merwe
***