MTN INSURANCE IS A *****
<p>I was sold insurance when i upgraded my device and surely i subscribed because the device was pretty expensive. A few month later i have an issue with my device however one is unable to get hold of MTN insurance. When you call the number provided by 808, it never gets to an operator, when you send an email, the response is "Due to a temporary issue that we are addressing, our current turnaround time is unfortunately up to 5 days, our sincere apologies for the inconvenience" It almost seems like one cannot claim for their insurance. I have even tried to claim online but the online form does not submit. I have been having issues with MTN for a while now and now this. MTN's service is the worst in the world!</p>
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Kindly write back to us with your contact number and account details, we will attend to the matter accordingly.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Kindly write back to us with your contact number and account details, we will attend to the matter accordingly.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***