1 reviews | Active since Feb 2014
MTN Insurance inefficient
<p>As usual I have to go on Hellopeter in for MTN to respond. I sent through insurance documents on the 9th of May 2016 and to date I have not receieved any feedback with regards to MTN receiving my request/approval to insuring my device. I sometimes wish i was not a loyal customer </p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ: **********
Best regards,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ: **********
Best regards,