ES
Erwin S
1 reviews | Active since Jun 2010
23 Feb 2015, 16:58
MTN Insurance incompetence
MTN Insurance's incompetence knows no bounds. I told the consultant that I was not interested in taking up the MTN insurance after being told that it would take 5 days to review my application. After my Hellopeter complaint, someone from MTN Insurance contacted me and I stated again that I did not want their insurance. I have just received an SMS stating that my MTN insurance has been activated. This farce gets better and better!<br> I had better not be charged for this.<br>
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Replies (1)
MTN South Africa's replyOfficial
03 Mar 2015, 16:50Hello Erwin,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our recordsa consultant has been in touch with you and this matter is being resolved.
Thank you
Kagiso.
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our recordsa consultant has been in touch with you and this matter is being resolved.
Thank you
Kagiso.
REQ:***
MTN South Africa's reply03 Mar 2015, 16:50
Official
Hello Erwin,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our recordsa consultant has been in touch with you and this matter is being resolved.
Thank you
Kagiso.
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our recordsa consultant has been in touch with you and this matter is being resolved.
Thank you
Kagiso.
REQ:***