1 reviews | Active since May 2016
MTN INSURANCE-FRUSTRATED
<p>Good day </p> <p>I would please like to follow up on a claim as Iv been trying to get through to the call centre for the past MONTH but no luck. Submitted a claim form (WHAT A HASSLE THAT WAS ASWELL)for lost phone and still no feedback from MTN Insurance, NEED MY NEW PHONE ASAP!!!</p> <p> </p> <p><strong>Please</strong> sort this for me HelloPeter.Seems like this is the only way you get something out of MTN.</p> <p>Ref nr ***</p>
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
May you please provide us with the cell number insured or ID number.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Best regards,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
May you please provide us with the cell number insured or ID number.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Best regards,