1 reviews | Active since May 2011
MTN INSURANCE for Companies a NO SHOW when you want to claim
<p>My business phone broke on the 1st of July took it in on the 4th, got told that I will get an answer within 5 days. I am trying to contact MTN insurance the whole day today, people at MTN insruance keep on putting the phone down in my ear. I have send all documentation via email, I have a reference number for my emails I have send to MTN insurance and I have a job card number but still no one can tell me what is happening to my telephone.</p> <p>Company is good enough to pay insurance every month but no service when you submit a claim.</p> <p> </p> <p>Please can someone assist me with an answer with regard to this</p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ: **********
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ: **********