PG
Pennelope G
1 reviews | Active since May 2015
28 Apr 2020, 10:43
MTN insurance failing us
Besides the Covid-19 pandemic,our debits are more important than our claims to them. After claiming for a lost phone on the 24th of February, I still don't get a clear feedback from the insurance. They will only give you an answer you expect when you ask for a feedback,if not, no communication to customers at all. My last email on the 24th April was what is my postal code, postal code. That was it. This morning still nothing,no communication to customers.
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Pennelope G's updateReviewer Update
29 Apr 2020, 15:42Just received an email from Modjadji Mashau. After receiving her emails saying that my devise was about to be delivered, she now sends me a message that the President shut down the business. Did she only know now that we are on Lockdown,cos on the 23rd this month she kept on asking me of my postal code and how they can't find my address,I must send them a landmark instead. Please cancel this useless insurance. I'm done.
PG
Pennelope G's update29 Apr 2020, 15:42
Reviewer Update
Just received an email from Modjadji Mashau. After receiving her emails saying that my devise was about to be delivered, she now sends me a message that the President shut down the business. Did she only know now that we are on Lockdown,cos on the 23rd this month she kept on asking me of my postal code and how they can't find my address,I must send them a landmark instead. Please cancel this useless insurance. I'm done.