1 reviews | Active since Mar 2017
MTN Insurance - DO NOT BUY
<p>To date MTN Insurance have had my phone for 11 days for a screen repair.</p> <p>No one can tell you how long they are still going to take and it is outsourced to a call centre in Durban.</p> <p>The phone is a iPhone 6s - the screen would take a day to be repaired at iFix.</p> <p> </p>
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that an urgent escalation has been sent to Pinnacle to assist with an update on claim submitted.
A call back will be done during the course of today to provide a outcome.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that an urgent escalation has been sent to Pinnacle to assist with an update on claim submitted.
A call back will be done during the course of today to provide a outcome.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.