1 reviews | Active since Jul 2016
MTN Insurance Disatisfaction
<p>I'm having a serious issue with MTN not speeding-up my insurance claim. Their third party companies (Monitor SA, and Pinnacle SA) claim that they waiting for a response from MTN, as MTN says they waiting for Pinnacle as they dont have access to Pinnacle systems. This is devastating - Ill have to relook on doing business with MTN. my contracts/Upgrades will have to be evaluated - this is worse.</p>
Thank you for your post.
We apologize for any inconvenience incurred.
The complaint has been sent again to Pinnacle , we cannot assist here. This is not passing the buck due to the fact that we do not have access. I do pick up that Pinnacle is busy with the request and will be in touch with you.
Kind Regards,
Alice van der Merwe
Best regards,
Thank you for your post.
We apologize for any inconvenience incurred.
The complaint has been sent again to Pinnacle , we cannot assist here. This is not passing the buck due to the fact that we do not have access. I do pick up that Pinnacle is busy with the request and will be in touch with you.
Kind Regards,
Alice van der Merwe
Best regards,