MTN Insurance Disappointing

I think that it is very poor that one app**** for insurance on 07 January and trusted that the employee (Yonela Maka at Northgate Store) will send the application form only to follow up on the process on 19 January to be told \please send us the application form again"This is just acceptable. Not sure why people can't just do their jobs properly the first time.<br> By MTN asking us to resend the form again surely means Yonela did not bother to send the form as she assured me she would.<br> <br> The first page of the form was unfortunately kept by her"