MTN INSURANCE DEPARTMENT

HI<br> My phone was ****** today and i have been trying to contact MTN insurance department to no avail for over 6 hours now. Even called the head office reception so that they could put me through to someone in that department and the receptionist said that I should email her an alternative number where they could contact me. I have since sent an email and still no one has contacted me back. This is a serious issue as I need a phone asap for important calls that come through on that number. My work involves a lot of traveling hence i need a phone as a matter of urgency. Know I am being informed that their turnaround has changed from 24hrs to 5 days because of the strike that took place in August.<br> <br> Why must MTn's problems now be made mine? It cannot take 5 days to process a claim