MTN Insurance

I am honestly beyond upset and disappointed with the poor services I am receiving with MTN and MTN insurance. I regret opening a contract with them. I claimed on my insurance Monday but they only submitted my claim forms yesterday. I have to fight for then to do there jobs properly. I am unable to communicate with my clients and due to this I am losing business. Neither MTN or there employees is going to compensate me for the business I am losing due to there internal laziness and poor work ethics.