KM
Kamohelo M
1 reviews | Active since May 2015
27 May 2015, 18:51
MTN Insurance ****py Service
Its been 6 Weeks since my phone has been damaged 4 out of those 6 Weeks they decided to take my phone my phone in. They said my phone would be back within 3 days. Its now been 2 weeks! I dont know long I'm expected to wait.
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Replies (1)
MTN South Africa's replyOfficial
30 May 2015, 11:02Hello kamza2396,
We are truly sorry for the breakdown in service and for the delayed resposne to your post.
We've tried locating your booking with your cell-phone number and ID number but could not locate the booking.
Kindly can we request that you send us the IMEI number or jobcard number to *** in order for us to trace the booking.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for the breakdown in service and for the delayed resposne to your post.
We've tried locating your booking with your cell-phone number and ID number but could not locate the booking.
Kindly can we request that you send us the IMEI number or jobcard number to *** in order for us to trace the booking.
Regards
Tim
MTN Complaints Management Team: REQ:***
MTN South Africa's reply30 May 2015, 11:02
Official
Hello kamza2396,
We are truly sorry for the breakdown in service and for the delayed resposne to your post.
We've tried locating your booking with your cell-phone number and ID number but could not locate the booking.
Kindly can we request that you send us the IMEI number or jobcard number to *** in order for us to trace the booking.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for the breakdown in service and for the delayed resposne to your post.
We've tried locating your booking with your cell-phone number and ID number but could not locate the booking.
Kindly can we request that you send us the IMEI number or jobcard number to *** in order for us to trace the booking.
Regards
Tim
MTN Complaints Management Team: REQ:***