1 reviews | Active since Feb 2016
Mtn insurance claim
<p>hello peter during March I've claim my phone to Mtn insurance and the claim was approved since I've been waiting for the phone to be collected so that it can be fixed and I have paid my insurance upfront but nothing is happening and I have been sending emails will no luck and I'm not happy with the service Mtn insurance is giving me and I have lost hope and I'm even thinking of cancelling my insurance because of bad service from Mtn.My ID no ********** 628083</p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ: **********
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ: **********