VN
Vuyani N
1 reviews | Active since Dec 2015
23 Dec 2015, 11:06
MTN Insurance Claim
My Laptop got damaged, I tried getting hold of the mtn insurance provider, It took me almost two weeks just to get hold of them. They picked up the device on the 19 October 2015, since then I have been trying to find out what is going on with the device and i am still waiting. Please help me sort this.
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MTN South Africa's replyOfficial
28 Dec 2015, 20:56Hello VuyaniA,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Kindly note that the matter has been escalated to the relevant supervisory team for further assistance.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Kindly note that the matter has been escalated to the relevant supervisory team for further assistance.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
MTN South Africa's reply28 Dec 2015, 20:56
Official
Hello VuyaniA,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Kindly note that the matter has been escalated to the relevant supervisory team for further assistance.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Kindly note that the matter has been escalated to the relevant supervisory team for further assistance.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***