Mtn insurance

I'm very furious with your Services and how you handle your customers. i have a contract with you guys and am disgusted with the service am getting. i took up a contract with you guys and an insurance, My insurance amount was R103 when i signed up.as i was paying i noticed that my installments were irregular i've been paying R202 for the insurance. so i decided to cancel it due to being over charged i cancelled it on the 24th November 2019 i was told there's a 30days waiting period after cancellation my 30days was supposed to be due on the 24th December 2019 . when my Statement for January came in i was still billed for the insurance so i took it upon me to pay my contract excluding the insurance cause it did not make sense to me to continue paying for something I've canceled so my line is now suspended due to their incompetence . when i call them they giving me the run around am busy calling Mtn customer service and the insurance, only to my suprise that my insurance had not been finalized at the time of my cancellation and they just cancelled it now. its unprofessional and an inconvenience please insure that am contacted with a solution cause this is unacceptable u can contact me on *** or Email me at ***.